Shipping policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation message/email with tracking details (if available).
Shipping Time
Estimated delivery times:
- Within Pakistan: 3–7 business days
- Remote Areas: 5–10 business days
- International Orders (if applicable): 7–21 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be offered on selected products or promotional campaigns.
- Any applicable shipping fees will be clearly displayed before payment.
Order Tracking
Once your order is shipped, tracking information will be provided via email, SMS, or WhatsApp where available.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Delayed or Lost Shipments
If your order is significantly delayed or appears lost in transit, please contact our customer support team. We will work with the courier service to resolve the issue as quickly as possible.
Damaged Packages
If your package arrives damaged:
- Take photos of the package and product immediately.
- Contact us within 48 hours of delivery.
- Our team will review the issue and provide an appropriate solution.